Same name. Same commitment to Atwood and West Tennessee.
Citizens Bank & Trust is here to stay.
For generations, Citizens Bank & Trust has proudly served the families, businesses, and agricultural communities of Atwood and West Tennessee. That commitment is not changing.
In the coming months, you may begin seeing references to Harpeth Bank & Trust on certain statements, communications, and banking materials. That's because our parent bank, Lineage Bank, is changing its name to Harpeth Bank & Trust.
For Citizens Bank & Trust customers, however, the things that matter most remain exactly the same.
Your bank is staying the same. Your accounts are staying the same. Your bankers are staying the same. There is nothing you need to do.
Citizens Bank & Trust will continue operating under the trusted name generations of customers have known while benefiting from the strength, stability, and resources of a growing community banking organization.
You may occasionally see the Harpeth Bank & Trust name during this transition, but your relationship remains with Citizens Bank & Trust—the same community bank you have trusted for generations.
The same name.
The same people.
The same commitment to Atwood and West Tennessee.
Frequently Asked Questions
The Basics
Q: Is Citizens Bank & Trust changing its name?
A: Citizens Bank & Trust will continue serving the Atwood community just as it always has. While our parent bank is changing its name to Harpeth Bank & Trust, Citizens Bank & Trust will remain Citizens Bank & Trust.
Q: Is Citizens Bank & Trust being sold?
A: No. Citizens Bank & Trust remains part of the same banking organization. The only change is the name of our parent bank.
Q: Is the bank still focused on Carroll County?
A: Absolutely. Our commitment to serving the people, businesses, and agricultural communities of West Tennessee remains unchanged.
Your Accounts, Cards and Checks
Q: Do I need to do anything?
A: No. There is nothing you need to do.
Q: Will my account numbers change?
A: No. Your account and routing numbers remain the same.
Q: Will my debit card still work?
A: Yes. Continue using your current debit card as you always have.
Q: What about my checks?
A: Your current checks remain valid, and there is no need to replace them.
Q: Are my direct deposits or automatic payments affected?
A: No. Everything will continue working exactly as it does today.
What You Will See Change
Q: Will anything change for me?
A: You may begin seeing references to Harpeth Bank & Trust in certain statements, communications, or digital banking materials because it is the name of our parent bank. Otherwise, your banking experience remains unchanged.
Q: Will my statements change?
A: Your account information remains the same. Some statements may reference Harpeth Bank & Trust as the parent bank.
Q: Will online and mobile banking still work?
A: Yes. You'll continue using the same username, password, and login process.
Q: What about website and email addresses?
A: Existing contact information will continue working during the transition. If you notice references to Harpeth Bank & Trust, no action is required on your part.
Your Branch And Your Bankers
Q: Will my branch, my banker, or your hours change?
A: No. You'll continue banking with the same local team at the same location during the same business hours.
Q: Who do I contact if I have questions?
A: Visit your local branch, give us a call, or speak with any member of our team. We're always happy to help.